All ideas

Currently, the consultation request form displays the patient’s sex at birth. Even when the patient’s gender is different, it is not displayed. It has been suggested that we either: display the patient’s gender instead of sex at birth when the g...

When a patient creates their portal account, make the address a required field. Once the account has been created, allow the clinic to accept the request based on the patient's region.

Affected users: Healthcare Professionals (Physicians, Specialists) receiving copies (CCs) or as the main prescriber of lab or diagnostic results. Task affected: Patient Charting & Inbox Management — RESULTS tab, specifically the "New" sectio...

client would like to have a way within the Instant Messaging feature to send mass chat to users in the event of a clinic emergency; ex ; code blanc for violence and danger within the premise of the clinic. Mme Mylène Bolduc gruo_@hotmail.com GMF L...

Affected users: Physicians. Task affected: Reviewing and acknowledging CRDS priority modification notifications in MYLE where a red badge remains until the user clicks "Retirer". Impact: High hesitation and lost time for physicians who fear that c...

Affected users: Healthcare professionals creating and issuing prescriptions (e.g., physicians, nurses), as well as patients and pharmacists receiving them. Task affected: MYLE Prescription module during the creation, display, and printing/generati...

To increase the adoption for the product

Affected users: The vast majority of patients using the Patient Portal to book appointments. Task affected: Booking an appointment via the Patient Portal when a preferred professional is suggested. Impact: Reduced booking flexibility for patients....

Affected users: Administrative staff and Clinic Management. Task affected: Generating patient demographic statistics and reports within the MYLE Analytics module. Impact: Low frequency, but high manual effort when required. Currently, there is no ...

Affected users: Healthcare professionals creating a CRDS request in MYLE. Task affected: Saving or approving a medical note (or closing the patient file) while actively filling out a CRDS referral form. Impact: Occasional, but results in high prod...