All ideas

Affected users: Healthcare professionals and mainly administrative staff who use MYLE calendar daily / who need to be informed about ongoing events directly after connecting to MYLE. Task affected: When an intervener logs into MYLE or lands on the...

Affected users: Administrative staff and healthcare providers/educators managing multi-site group activities in Fondation du Dr Julien. Task affected: Group creation and management process within the MYLE administration/group module, specifically ...

Affected users: all users managing the groups in Fondation du Dr Julien Task affected: The client would like the identifier 1 to be used as the file number when a child is added to a group. Impact: The child is not identified easily by the interve...

They need to set up Multi-Factor Authentication (MFA) for shared accounts accessed by multiple on-site staff. Because personal phones and email verification are not feasible, they are looking for a method that uses a shared, on-site hardware token...

Affected users: Clinic Administrators and Management personnel generating schedule and time slot export reports. Task affected: ADMINISTRATION module — Services / Combos section > "Export Time Slot" modal/page. Specifically, selecting users i...

Affected users: Medical Office Assistants (MOAs) and secretarial staff managing patient attendance and daily schedule fill rates. Task affected: Patient Attendance (PA) list module — Status column. Specifically, viewing cancelled appointment ent...

Affected users: Users with access to the REPORTING tab (Clinic Managers, Administrators, and Operations Personnel). Task affected: REPORTING module — PORTRAIT DES RENDEZ-VOUS ANNULÉS dashboard. Specifically, tracking cancelled appointment slots ...

Affected users: Clinic Administrators and Management teams responsible for maintaining service policies and patient communications across multiple services. Task affected: ADMINISTRATION module — Services / Combos section. Specifically, selectin...

Affected users: Clinic Administrators and Management teams responsible for configuring, reviewing, and auditing active clinic services and portal settings. Task affected: ADMINISTRATION module — Services / Combos section. Specifically, located a...

Affected users: Physicians and healthcare providers generating patient recalls/follow-ups for billing and clinical tracking. Task affected: COMMUNICATIONS module — Recall creation workflow. Specifically, when selecting relative date options (+1m...