All ideas

Affected users: All MYLE users managing portal messages, primarily Medical Office Assistants (MOAs) and Administrative Staff handling daily triage and communication follow-ups. Task affected: Inbox & Task Management — Portfolio > Portal &...

Affected users: Medical Office Assistants (MOAs) and clinic administrative staff generating and printing private billing receipts for patients. Task affected: Patient file > Private billing module. When printing the final private bill/receipt t...

Affected users: Medical Office Assistants (MOAs) and clinic administrative staff handling private billing checkout and receipt printing for patients. Task affected: Patient file > Private billing module. When generating and printing the final p...

Affected users: Healthcare Professionals (Doctors, Nurses) and Administrative staff. Task affected: Monitoring the daily schedule for patient check-ins, cancellations, and same-day bookings while actively charting or performing other tasks in MYLE...

Affected user(s): Clinical and clerical staff. Task affected: Lists—Printing Icon. Specifically, the comments column needs to be larger than other columns Impact: Reduce the amount of papers used for printing. Current state: By increasing th...

Add a configuration option that lets clinics (or individual users/physicians) provide context or instructions that the AI uses when generating the title and description after indexing. For example: “Keep descriptions under 10 words.” “Use only...

Requested by the EMR team at Vitalité. As a big network of clinics across the province and a small team of EMR pilots, they need to give access to the Reporting tab to clinic users in order to export certain reports. This is in the context that th...

Affected users: Clinicians (physicians, nurses) who frequently move between shared workstations in clinics or care units. Task affected: Top navigation bar; specifically when stepping away from a shared workstation between patient encounters or ta...

Affected users: Healthcare Professionals (Doctors, Nurses) and general Careway users. Task affected: Documenting past consultations by uploading a pre-recorded audio file directly into the Careway interface for transcription and AI note generation...

To increase the adoption for the product