All ideas

Affected users: Prescribing Healthcare Professionals (Physicians, Nurses) handling prescription refill requests. Task affected: Medication Management — RX Renewal / Refill module. Specifically, discontinuing an outdated medication or previous do...

Affected users: All MYLE users, including Healthcare Professionals (Physicians, Nurses) and Administrative Staff/MOAs reviewing clinical documentation. Task affected: Patient Charting — Results and Documents tabs. Specifically, updating chart it...

Affected users: Healthcare Professionals (Physicians, Nurses, Allied Health Specialists) conducting telephone consultations with patients. Task affected: Clinical charting and telehealth workflow. Specifically, capturing call audio during patien...

Affected users: Healthcare Professionals (Physicians, Nurses) and clinical staff reviewing patient records and completing medical forms. Task affected: Patient Chart module — Documents/Results section. Specifically, opening and reviewing PDF doc...

Affected users: Healthcare Professionals (specifically Registered Clinical Counsellors). Task affected: Configuring user profile details in the Practice Information section (Title and Organization fields). Impact: Occurs during profile creation or...

client would like to have the ability to send an Xcomm to more than one recipient at once. Currently only one user can be added. Mme Mélodie Faucher melodie.faucher.ccsmtl@ssss.gouv.qc.ca PROJET PILOTE SPÉCIALISTES - CIUSSS DU CENTRE-SUD-DE-L'ÎLE-...

Affected users: All clinic staff (Healthcare Professionals and Administrative staff). Task affected: Sharing attached documents with patients directly from the task module in MYLE EMR. Impact: Occurs very frequently. The lack of a direct action bu...

Affected users: Administrative staff. Task affected: Finding the creation date of a patient record. Impact: Administrative staff need to retrieve the creation date of patient records, but this information is not currently accessible in MYLE. Curre...

Affected users: Physicians and administrative staff across the clinic. Task affected: Document triage, clinical review, and chart follow-ups within the "All Documents" section of MYLE. Impact: High. Staff experience significant delays and repetiti...

Affected users: Medical Office Assistants (MOAs) and secretarial staff who must clean up invalid bookings and contact patients to cancel slots. Task affected: Patient Portal — Online appointment booking workflow. Specifically, when a patient att...