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    PORTAL: Restrict online appointment booking for Portal accounts linked to deactivated patient charts

    Affected users: Medical Office Assistants (MOAs) and secretarial staff who must clean up invalid bookings and contact patients to cancel slots. Task affected: Patient Portal — Online appointment booking workflow. Specifically, when a patient att...
    Guest 2 days ago in MYLE Portail Patient / Patient Portal 0 Received

    PORTAL: An automated background linking tool that connects unlinked Patient Portal accounts with existing MYLE patient charts. This optional feature must be requested by clinic administration to be enabled.

    Affected users: Medical Office Assistants (MOAs) and Administrative Staff handling patient portal onboarding and account management. Task affected: Patient Portal — Account linking workflow. Specifically, matching unlinked Portal user accounts w...
    Guest 2 days ago in MYLE Portail Patient / Patient Portal 0 Received

    Include unfinished consultation requests in the Portfolio To-Do task count

    Affected users: Healthcare professionals (physicians and clinicians) who initiate consultation requests during patient encounters. Task affected: Managing pending tasks and consultation requests from the Portfolio view under the "To Do" blue butto...
    Guest about 4 hours ago in MYLE DMÉ / EMR 0 Received

    Show more than just one phone number in a consultation request

    Show more than just the preferred phone number of the patient in the patient banner of the consultation request.
    Guest about 12 hours ago in MYLE DMÉ / EMR 0 Received

    PORTAL: Display/include document clinical date alongside document title in Patient Portal Documents section

    Affected users: Patients reviewing their records in the Patient Portal, and MOA/Administrative staff handling support calls regarding duplicate or similar-looking document names. Task affected: Patient Portal — Documents section, as well as the ...
    Guest 2 days ago in MYLE Portail Patient / Patient Portal 0 Received

    PORTAL: Add clear visual click/expand indicators to interactive items in Patient Portal to improve navigation usability

    Affected users: Patients using the Patient Portal (especially elderly or less tech-savvy individuals) and Clinic Administrative Staff / MOAs handling support phone calls. Task affected: Patient Portal — Documents, Bills, Sent Messages, and Upcom...
    Guest 2 days ago in MYLE Portail Patient / Patient Portal 0 Received

    Add a custom requirement warning text (e.g., prescription required) at the availability selection step in the Patient Portal

    Affected users: Administrative staff and Healthcare Professionals. Task affected: Patients booking appointments via the Patient Portal, specifically at the availability selection step where the three standard icons (clinic address, time, medical b...
    Guest 3 days ago in MYLE Portail Patient / Patient Portal 0 Received

    Automatically apply signature when clicking on Print for forms

    Affected user(s): Physicians and healthcare professionals using MYLE EMR who regularly generate or print forms. Task affected: When preparing, generating, or printing clinical and administrative forms within patient files—clinical notes. Impact: M...
    Guest 3 days ago in Professionnel de la santé / Heathcare Professional 0 Received

    Option to batch manage patient notifications when booking recurring appointments

    Affected users: Medical Office Assistants (MOA) booking recurring appointments for patients. Task affected: Calendar module, during the creation and setup of recurring appointment series. Impact: Low productivity impact, but high risk of patient c...
    Guest 3 days ago in Soutient administratif / MOA 0 Received

    Client would like an option to remove the appointment hours in notifications - especially for phone appointments

    Client would like an option to remove the appointment hours in notifications - especially for phone appointments Mme Mélanie Cormier melanie.y.cormier@hotmail.com PRATIQUE DU DR LAGACÉ - NB Requête SF 00375567(506) 546-3388
    Guest 6 days ago in Gestion de la Clinique / Clinic Management 0 Received