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Affected users: Healthcare Professionals (Nurses and other clinical staff). Task affected: Receiving internal chat messages in MYLE EMR while performing clinical tasks, such as writing and approving medical notes. Impact: Frequent workflow interru...

Affected users: Administrative staff and Clinic Management. Task affected: Updating a patient's RAMQ number in their MYLE EMR chart following a legal gender change (e.g., when the RAMQ modifies the number by adding '5' to the birth month digit for...

Affected users: Healthcare Professionals (Doctors). Task affected: Creating and utilizing medical note templates within Careway. Impact: High frequency (occurs with daily note creation). The user prefers the layout of the standard "Follow-up note"...

Affected users: Nurses (primarily), with potential relevance to all healthcare professionals who conduct follow-ups after note approval. Task affected: Patient file / Clinical notes. Occurs during post-consultation patient follow-ups, specifically...

Affected users: Healthcare professionals (physicians, nurse practitioners, etc.) writing clinical notes. Task affected: Sending faxes directly from clinical notes within the patient chart in MYLE. Impact: Saves time for clinical staff by eliminati...

Affected users: Healthcare Professionals (Physicians) across various clinic settings. Task affected: Reviewing patient history, medical documents, lab results, and clinical notes within the general patient chart. Impact: High impact on efficiency....

Affected users: Healthcare Professionals (physicians, nurses), Medical Office Assistants (MOAs), and administrative personnel who manage pending tasks and items in PORTFOLIO. Task affected: PORTFOLIO module, all sub-sections (To Approve/Supervis...

Affected users: All Careway users Task affected: The client would like to have the possibility that the "Generation language" be selected automatically based on the language of the consultation. Impact: The client has consultations in both languag...

Affected users: All MYLE users (healthcare professionals, clinic managers, MOA, and administrators). Task affected: Printing or exporting patient records/files from the "Print Files" section in the MYLE patient chart. Impact: High manual workload ...

Affected users: Healthcare Professionals (Doctors and Nurses). Task affected: Writing and editing medical notes within MYLE EMR. Impact: Occurs frequently. Losing clinical data during note creation causes significant frustration and time loss for ...