All ideas

As a clinic admin, I would like to know the patient wait time average for each MD so that I can manage their performance. We already have the timestamps for the status change (en salle d'attente, avec MD, etc). We could use these to calculate the ...

Affected users: Clinic Administrators, Operations Managers, Medical Directors, and Data Analysts who have access to the REPORTING tab to build custom queries and evaluate clinic performance. Task affected: REPORTING module—Analytics/Custom Repor...

Affected users: Administrative staff (Secretaries / MOA). Task affected: Recording administrative notes, tracking form fees, and managing requests directly within the patient chart header. Impact: Occurs frequently when managing billing and forms....

Affected users: Clinic Administrators, Operations Managers, Administrative Supervisors, and Team Leads who have access to the REPORTING tab to audit team performance and task workflows. Task affected: REPORTING module — Analytics / Custom Report...

Affected users: All MYLE users managing portal messages, primarily Medical Office Assistants (MOAs) and Administrative Staff handling daily triage and communication follow-ups. Task affected: Inbox & Task Management — Portfolio > Portal &...

Affected users: Medical Office Assistants (MOAs) and clinic administrative staff generating and printing private billing receipts for patients. Task affected: Patient file > Private billing module. When printing the final private bill/receipt t...

Affected users: Medical Office Assistants (MOAs) and clinic administrative staff handling private billing checkout and receipt printing for patients. Task affected: Patient file > Private billing module. When generating and printing the final p...

Affected users: Healthcare Professionals (Doctors, Nurses) and Administrative staff. Task affected: Monitoring the daily schedule for patient check-ins, cancellations, and same-day bookings while actively charting or performing other tasks in MYLE...

Requested by the EMR team at Vitalité. As a big network of clinics across the province and a small team of EMR pilots, they need to give access to the Reporting tab to clinic users in order to export certain reports. This is in the context that th...

Add a configuration option that lets clinics (or individual users/physicians) provide context or instructions that the AI uses when generating the title and description after indexing. For example: “Keep descriptions under 10 words.” “Use only...