All ideas

Affected users: Medical Office Assistants (MOAs) and secretarial staff who must clean up invalid bookings and contact patients to cancel slots. Task affected: Patient Portal — Online appointment booking workflow. Specifically, when a patient att...

client would like to have the ability to send an Xcomm to more than one recipient at once. Currently only one user can be added. Mme Mélodie Faucher melodie.faucher.ccsmtl@ssss.gouv.qc.ca PROJET PILOTE SPÉCIALISTES - CIUSSS DU CENTRE-SUD-DE-L'ÎLE-...

Affected users: All clinic staff (Healthcare Professionals and Administrative staff). Task affected: Sharing attached documents with patients directly from the task module in MYLE EMR. Impact: Occurs very frequently. The lack of a direct action bu...

Affected users: Administrative staff. Task affected: Finding the creation date of a patient record. Impact: Administrative staff need to retrieve the creation date of patient records, but this information is not currently accessible in MYLE. Curre...

Affected users: Physicians and administrative staff across the clinic. Task affected: Document triage, clinical review, and chart follow-ups within the "All Documents" section of MYLE. Impact: High. Staff experience significant delays and repetiti...

Affected users: Healthcare professionals (physicians and clinicians) who initiate consultation requests during patient encounters. Task affected: Managing pending tasks and consultation requests from the Portfolio view under the "To Do" blue butto...

Show more than just the preferred phone number of the patient in the patient banner of the consultation request.

Affected users: Medical Office Assistants (MOAs) and Administrative Staff handling patient portal onboarding and account management. Task affected: Patient Portal — Account linking workflow. Specifically, matching unlinked Portal user accounts w...

Affected users: Administrative staff and Healthcare Professionals. Task affected: Patients booking appointments via the Patient Portal, specifically at the availability selection step where the three standard icons (clinic address, time, medical b...

Affected user(s): Physicians and healthcare professionals using MYLE EMR who regularly generate or print forms. Task affected: When preparing, generating, or printing clinical and administrative forms within patient files—clinical notes. Impact: M...