PORTAL: Restrict online appointment booking for Portal accounts linked to deactivated patient charts
Affected users: Medical Office Assistants (MOAs) and secretarial staff who must clean up invalid bookings and contact patients to cancel slots.
Task affected: Patient Portal — Online appointment booking workflow. Specifically, when a patient att...
PORTAL: An automated background linking tool that connects unlinked Patient Portal accounts with existing MYLE patient charts. This optional feature must be requested by clinic administration to be enabled.
Affected users: Medical Office Assistants (MOAs) and Administrative Staff handling patient portal onboarding and account management.
Task affected: Patient Portal — Account linking workflow. Specifically, matching unlinked Portal user accounts w...
Add a custom requirement warning text (e.g., prescription required) at the availability selection step in the Patient Portal
Affected users: Administrative staff and Healthcare Professionals. Task affected: Patients booking appointments via the Patient Portal, specifically at the availability selection step where the three standard icons (clinic address, time, medical b...
Automatically apply signature when clicking on Print for forms
Affected user(s):
Physicians and healthcare professionals using MYLE EMR who regularly generate or print forms. Task affected:
When preparing, generating, or printing clinical and administrative forms within patient files—clinical notes. Impact:
M...
PORTAL: Display/include document clinical date alongside document title in Patient Portal Documents section
Affected users: Patients reviewing their records in the Patient Portal, and MOA/Administrative staff handling support calls regarding duplicate or similar-looking document names.
Task affected: Patient Portal — Documents section, as well as the ...
PORTAL: Add clear visual click/expand indicators to interactive items in Patient Portal to improve navigation usability
Affected users: Patients using the Patient Portal (especially elderly or less tech-savvy individuals) and Clinic Administrative Staff / MOAs handling support phone calls.
Task affected: Patient Portal — Documents, Bills, Sent Messages, and Upcom...
Option to batch manage patient notifications when booking recurring appointments
Affected users: Medical Office Assistants (MOA) booking recurring appointments for patients. Task affected: Calendar module, during the creation and setup of recurring appointment series. Impact: Low productivity impact, but high risk of patient c...
Client would like an option to remove the appointment hours in notifications - especially for phone appointments
Client would like an option to remove the appointment hours in notifications - especially for phone appointments Mme Mélanie Cormier melanie.y.cormier@hotmail.com PRATIQUE DU DR LAGACÉ - NB Requête SF 00375567(506) 546-3388