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Ability to display a message to all users, either as a pop-up window or a banner.

Affected user(s): Qui est l'utilisateur concerné ? Tous S'agit-il principalement de médecins, d'infirmières, d'administrateurs, de patients, de personnel de bureau, etc. Ce problème est-il rencontré par une petite partie d'entre eux, ou par ...
Guest about 15 hours ago in MYLE DMÉ / EMR 0 Received

Add a filter option to display patient's email in the calendar

Affected user(s): MOAs Task affected: viewing providers calendar in MYLE Impact: It would allow users to contact patient more easily. Current state: There is only a filter to display the phone number of the patient, and users need to click on the ...
Guest about 22 hours ago in Soutient administratif / MOA 0 Received

Administration - Possibility to add a vacation responder for another user

Affected user(s): Admins and users who leave on vacation Task affected: Communicating in MYLE Impact: Users would avoid sending communications to users on vacation Current state: If a user forgets to add a vacation responder themselves, the admin ...
Guest about 22 hours ago in MYLE DMÉ / EMR 0 Received

Add buffer in the Scheduling that seperates the appointments (possibility of)

Would like to have an option to add some kind of buffer ie 5min or 10min between appointment in Scheduling rules so that theres a breather and that the patient will not see this buffer aswell. Right now it is back to back only or have to manually ...
Guest 4 days ago in Gestion de la Clinique / Clinic Management 0 Received

PORTAL: Provide an option to unlock a Portal account directly from the patient's file, eliminating the need to send a password reset email.

Affected User(s): All users Task Affected: Unlocking a Portal account after it has been locked. Impact: The current process for unlocking Portal accounts is cumbersome, requiring multiple steps that can delay patient access. Current State: Current...
Guest 10 days ago in MYLE Portail Patient / Patient Portal 0 Received

PATIENT: Option to have the notification automatically selected when sending an invitation for the Portal in a patient file.

Affected User(s): Secretary staff Task Affected: Ensure that notifications are selected in the patient file when sending an invitation to the Portal. Impact: Time spent selecting "Notification" in the patient file. Time spent verifying that th...
Guest 10 days ago in MYLE Portail Patient / Patient Portal 0 Received

PORTAL: Change the message a patient, who's account has been locked, see went they try to login to their Portal account for "This portal account is locked. Please contact your clinic for more details" instead of "The email or password provided do not match any records on our system."

Affected User(s): Users responsible for assisting patients with Portal-related issues or those who need patients to contact the clinic after multiple unsuccessful attempts to reach them. Task Affected: Prevent frustrating conversations with patien...
Guest 6 days ago in MYLE Portail Patient / Patient Portal 0 Received

Delete empty sections when printing forms from CareWay

Actually, when we copy / paste from CareWay, empty sections are not displayed. When printing from CoeurWay standalone, the sections are still there, and it's impossible to remove. Empty sections should not appear.
Nicolas Tuil 11 days ago in CoeurWay standalone 0 Received

Fax Web/PATIENT: Request to add a safeguard that prevents closing a note if a specific form, consultation request or lab request has not been faxed. Alternatively, a reminder message prompting the user to fax the form or request upon closing the note.

Affected user(s): Physicians, nurses, administrators Task affected: Requests and dynamic forms in Notes. Impact: Users can forget to fax these requests, which may negatively impact patient care Current state: Users must manually return to th...
Guest 11 days ago in Professionnel de la santé / Heathcare Professional 0 Received

Add the "SUITE DE RAPPORT" (AH-600) form to the note printing option

Affected user(s): Doctors and archivists Task affected: Printing option in the generated note Impact: According to Dr Frederick Fortin, this would be very useful when they see patients again in the emergency room and want to print a follow-up note...
Guest 7 days ago in CoeurWay standalone 0 Received