– Affected user(s): Support staff, clerical staff, administration
– Task affected: Linking patient file to portal accounts.
– Impact : Being able to remove the flag themselves would give the user more autonomy in MYLE
– Current state: Presently, when an invitation is expired and the registration state is still pending, the client must contact support to request we remove the flag from the file so that they can either resend the invitation or change the file to refused.
– Competition consideration: unknown