Affected user(s): Doctors, nurses, secretaries.
– Task affected: the need for secure message tracking within the portal workflow in MYLE. The addition of a "Read" tab in the portfolio enhances the communication process, allowing users to identify unread messages and take necessary actions promptly.
– Impact : enhance communication efficiency and security in the portal workflow, potentially saving time by quickly identifying unread messages and contributing to overall workflow improvement.
– Current state The secretary currently needs to check unread messages by phone.
– Competition consideration: