Optimizing Fax Workflow: Enhancing Awareness and Efficiency for MOAs

Affected user(s): Primarily Medical Office Assistants (MOA)

Task affected: Enhancing visibility and efficiency in handling faxes

Impact: Users have reported that it would be beneficial to have an indication showing that a fax has been received.

Current state: Users have to navigate to documents and click on "Fax Received" to view faxes.