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Myle Customer Ideas Portal
Status Received
Created by Guest
Created on Nov 5, 2024

Kiosk: Add an option to prevent patients who aren't subscribed to one of their users from using the Kiosk to register their presence.

Affected User(s):

  • The receptionist

  • The health professional who is supposed to see the patient after they sign the required documents

  • The administrative staff, who must monitor non-subscribed patients attending their first appointment at the clinic

Task Affected:
Ensure that non-subscribed patients visit the receptionist to sign necessary documents before sitting in the waiting room.

Impact:
Health professionals must ask patients whether they have signed the required documents, which causes delays in appointments and affects the flow for other patients in the waiting room.

Current State:
When this situation arises, the health professional has to send the patient back to the receptionist to sign the documents before proceeding with the appointment.

Competition Consideration:
N/A

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