In prescription, replace the term ' R ' by 'Repetitions' or 'Repeat ' for Ontario Clients

Request by : Dr. Thusanth Thuraisingam from CliniDerma - Ottawa

Who is the user concerned?
Is it primarily doctors, nurses, administrators, patients, office staff, etc.? Office Staff + pharmacists
Is this problem experienced by a small portion of them, or by everyone? Everyone

Task affected:
In what context does the problem your idea solves occur – during which workflow? Where in MYLE?

Dr Thusanth informed us that the clinic receives a lot of calls from pharmacies because they don't understand what the term 'R' stands for in faxed / printed prescriptions. He mentioned that his staff is wasting valuable time answering these calls. He suggests that instead of showing R in the printed / faxed prescriptions, we actually write the full word (Repetitions or Repeat) so that it's clearer.

Impact:
How frequently does the problem or task occur? How much time could be saved thanks to this idea? Often - at least 2-3 mins by call
What is the overall impact of the problem you are trying to solve? Saving time for Staff

Current state:
How is the user currently dealing with this problem, either fully or partially? They need to clarify to every pharmacy what R stands for