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Myle Customer Ideas Portal
Status Received
Created by Guest
Created on Apr 16, 2025

Portal: Allow patients to use their RAMQ number as a verification method to accept their Portal invitation.

Affected Users:
Clinic users who need to share verification codes with patients.

Task Affected:
Providing patients with a fast and easy way to activate their Portal account.

Impact:
Patients currently need a code shared by a clinic staff member to activate their Portal account.

Current State:
Users must manually contact patients to provide the activation code, or instruct them to check their email or SMS. This process can be inconvenient and time-consuming for both staff and patients.

Competition Consideration:
N/A

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