Myle Customer Ideas Portal
Affected user(s)
Users: administrative staff, clinical managers
Primarily: administrators
Scope: multiple sites in mental health and community care settings
Task affected
Context: adding an internal provider
Issue: specialties not available in the dropdown list
Impact
time lost choosing incorrect or generic specialties
Impact: inaccurate classification, errors in access setup and filtering
Current state
Workaround: selecting “Other” or an unrelated specialty
This was also requested by psycholistuguj, who use Other for now.
They would like to have the following specialties added when creating a user accound: Coordinator, Educator, Manager, Support Worker