Affected user(s):
Treating staff writing forms
Task affected:
When writing a note and specifically a form
Impact:
Using the feature Duplicate or Continue can be a source of mistakes especially if there were some modifications made to the phone or fax numbers of the site. So the information on the form is not up to date.
The MDs too often forget to click on New instead of Duplicate, which is why Mr Baucicaut would like to know if it is possible to raise Duplicate.