Myle Customer Ideas Portal
Affected users: Current and future healthcare professionals, MOAs, and administrative staff with visual impairments who rely on assistive technologies like JAWS or NVDA.
Task affected: Global software navigation, including patient record consultation, clinical note entry, and scheduling. There is currently no official confirmation or testing regarding screen reader compatibility across the platform.
Impact: Potential barrier to adoption for clinics hiring staff with visual impairments. Without official documentation or testing, the product risk being non-compliant with accessibility standards (such as WCAG), which may limit its use in certain public or regulated environments.
Current state: No workaround available. There is a lack of internal documentation or technical testing to confirm which modules are accessible and which require UI/UX adjustments for screen readers.
