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Myle Customer Ideas Portal
Status Received
Created by Guest
Created on Mar 23, 2026

PATIENTS: Add a timer at the end of the notes for easy access when the user makes payment requests.

  • Affected users: Healthcare professionals (Physicians, Specialists) who are paid by the RAMQ based on time-sensitive service codes.

  • Task affected: The billing and payment request process at the end of a clinical note in MYLE.

  • Impact: Moderate to High. Currently, users lose focus and time because they must scroll to the very top of a long clinical note to check the elapsed time before scrolling all the way back down to the billing section to enter the duration. This repetitive scrolling increases the risk of transcription errors and administrative fatigue.

  • Current state: Users either have to memorize the time, scroll up and down multiple times, or manually write the duration in the text of the note as a workaround to keep the information visible while they fill out the payment request.

  • Competition consideration:
    N/A
    AI says that most modern EMRs with integrated billing keep time-tracking metadata visible or "sticky" during the final validation steps.


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