Myle Customer Ideas Portal
Affected users: Healthcare professionals (doctors, nurses, and specialists) who need to quickly identify how they will be interacting with the patient.
Task affected: Opening and reviewing an appointment from the MYLE calendar or patient file.
Impact: Moderate productivity loss and potential for confusion. Currently, clinicians must manually check the "Modality" section within the appointment details to know if the consultation is in-person, by phone, or via video. This adds an extra step for every single appointment throughout the day.
Current state: The appointment header is generic. Users must scroll or look specifically at the Modality dropdown menu to confirm the type of encounter before starting their clinical note or preparation.
Competition consideration: N/A
