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Myle Customer Ideas Portal
Status Received
Created by Guest
Created on May 21, 2026

Add an automated pop-up notification for exception codes during the medication prescription process

Affected users: Healthcare professionals authorized to prescribe medication within MYLE, including physicians, nurses, and pharmacists.

Task affected: Occurs in the MYLE EMR prescription module, specifically when a user selects a medication that qualifies for an exception code before finalizing the prescription.

Impact: High frequency (occurring several times a day per clinic). Without a reminder, missing exception codes leads to medication coverage refusals for patients at the pharmacy, requiring the clinic staff to recreate or fix the prescription later, which causes administrative delays and reduces productivity.

Current state: Users must manually memorize which medications require exception codes or double-check external lists, leading to frequent human errors and forgotten codes.

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