Affected users: All MYLE users (healthcare professionals, administrative staff, and MOAs), especially in smaller clinics where quick access to clinical data is prioritized over administrative profiling.
Task affected: Accessing a patient file from any section within MYLE EMR (including the Portfolio, Calendar/Appointments, Global Search, or attached documents).
Impact: High frequency. This action is performed hundreds of times a day per user. The recent update forcing the system to open the Patient Profile instead of the Medical Summary adds unnecessary clicks and friction, significantly slowing down navigation and clinical workflows.
Current state: There is no configuration option available. Users are forced to land on the Patient Profile page every time they open a file, requiring them to manually click through to reach the Medical Summary.