Display patient appointment history directly within the calendar booking window in the patient chart

Affected users: Administrative staff (MOA) and clinic receptionists responsible for scheduling patient appointments.

Task affected: Verifying a patient's past or upcoming appointments while actively booking a new slot in the calendar pop-up window.

Impact: Medium. The current multi-step process slows down the booking workflow, increases call handling times, and raises the risk of creating accidental double-bookings or missing recurring appointment patterns.

Current state: Users cannot view the patient's history from the booking interface. They must either open the patient's chart in a separate tab to check their appointment history or abandon the current booking process to find the information, then restart the scheduling workflow.