Affected users: Administrative staff (MOA) and clinic agents who frequently need to verify or use patient contact details.
Task affected: Reviewing key patient identifiers and contact info directly from the main C1, C2, and C3 header labels in the patient chart.
Impact: Medium. Not having direct access to the email address where key administrative flags (C1-C3) are displayed slows down patient communication workflows.
Current state: No direct workaround exists within this specific section. Users must navigate away or open the full patient identity/demographics tab to find and copy the email address, causing unnecessary clicks.