Affected users: Clinic Administrators, Operations Managers, and MOAs managing multi-site clinics.
Task affected: Navigating to Administration > Users to manage, update, or audit user profiles.
Impact: Occurs multiple times daily. Administrators waste valuable time scrolling through all staff members across every clinic location. It also creates friction when managing large teams or verifying which site a specific employee belongs to.
Current state: Users currently have to search manually by name. However, since staff site assignments are not immediately visible in the general list, administrators struggle to locate employees belonging to a specific site without opening individual profiles.