Myle Customer Ideas Portal
Affected users: Healthcare Professionals (physicians, nurses, clinicians) searching for specific labeled documents to attach to consult notes, preventive care items, or tasks.
Task affected: Patient Chart—Print Files interface (accessed via the Printer icon). Specifically, keyword searching and document selection across the patient's entire file history.
Impact: High productivity loss and daily administrative friction. Clinicians frequently label diagnostic results and consult notes using the "Details" field (e.g., custom tags like "ADC"). Because the Print Files search ignores this field, clinicians cannot find their custom-tagged documents, forcing them into tedious manual workarounds to locate critical patient files.
Current state: Users must exit the Print Files window, manually navigate directly to the specific tab (such as Investigations), locate the document via the details field, note its exact date or title, and then return to the Printer icon window to manually scroll and identify the item.
Competition consideration: N/A
