Myle Customer Ideas Portal
Affected users: Healthcare professionals (physicians, nurses, clinicians) managing CRDS notifications and actions.
Task affected: PORTFOLIO module—CRDS and Conseil Numérique sub-section (CRDS - Action required list). Specifically, the action button text displayed within the "ACTION" column.
Impact: Administrative delay and accumulated pending items. The current vague label ("Retirer") causes significant user hesitation due to fear of accidentally deleting the entire patient record or the underlying CRDS request, leading to unresolved items piling up in the list.
Current state: Users must pause their workflow to verify with colleagues or contact technical support for confirmation before clicking "Retirer" to ensure it will only dismiss the notification.
Competition consideration: N/A
