Affected users: Healthcare professionals (physicians and clinicians) who initiate consultation requests during patient encounters.
Task affected: Managing pending tasks and consultation requests from the Portfolio view under the "To Do" blue button.
Impact: Occurs on a daily basis. Since unfinished consultation requests started during an encounter are easily overlooked, clinicians risk leaving requests pending for days or weeks, leading to unnecessary delays in patient care.
Current state: Clinicians must manually check patient charts one by one, rely on paper notes, or review previous medical notes to identify incomplete consultation requests.