Affected users: Healthcare Professionals (Doctors, Nurses) and general Careway users.
Task affected: Documenting past consultations by uploading a pre-recorded audio file directly into the Careway interface for transcription and AI note generation.
Impact: Low frequency, but adds valuable flexibility. Users cannot currently process audio recorded outside of a live Careway session, which slows down retrospective charting.
Current state: Users must exit Careway and rely on external AI tools (such as Gemini) to transcribe the audio file, then manually transfer the text back into their notes.