Myle Customer Ideas Portal
Affected users: Clinicians (physicians, nurses) who frequently move between shared workstations in clinics or care units.
Task affected: Top navigation bar; specifically when stepping away from a shared workstation between patient encounters or task transitions, without terminating the active clinical session.
Impact: Clinicians switch workstations dozens of times per day. Having to perform a full log out and log in each time creates significant daily productivity loss. More critically, this introduces clinical safety and privacy compliance risks, as users are tempted to leave their sessions open, allowing other staff (e.g., nurses) to chart or act under the clinician's credentials.
Current state: Clinicians must either completely log out and re-authenticate every time they leave a desk, leave their session unlocked and unattended, or let other team members work directly under their active account to save time.
Competition consideration: Common practice in Windows environments (Win+L) and standard healthcare applications offering quick PIN-based session suspend/resume functionality.
