The Pseudo Number is important to retrain patient confidentiality. When communicating regarding the pt away from the EMR ; for example to MYLE Support via email, the patient Pseudo Number number should be mentioned instead of the PHN.
Even through internal channels like Support via SF its best to just screenshot the patient Pseudo Number to ensure privacy.
But, if users are communicating outside of the emr the ptid numbers should be used as opposed to patient name or phn numbers.
this should automatically generate per added patient, and display somewhere on the patient profile, preferably the patient banner.