Once it's time for the patient to check in or confirm appointment, the clinic can ask the patient to do a task (fill form/questionnair) Affected user(s): Patient Task affected: Confirm appointment visit Impact: Will save some time to the secretari...
Connect app to native calendar app to add appointments to native calendar
Affected user(s): the patients/ bookers Task affected: Booking an appointment Impact: After user testing, 6/10 people suggested to have this feature Current state: Not in scope for Pilot Competition consideration: Telus CHR offers this solution
Affected user(s): Patient / account holder Task affected: Keep track of Care plan Impact: Reduce the mental load of the patient who needs to constanty think about what needs to be done Current state: -- Competition consideration: --
Affected user(s): booker/patient Task affected: Booking flow / Communication with clinic Impact: No more emails and/or fax Current state: -- Competition consideration: --
Affected user(s): Patient Task affected: Clinic visit Impact: Self check-in of the patient at the clinic Current state: Done by the secretary Competition consideration: --
For emergency appointments, the first question after selecting who this appointment is for should be " When do you need this appointment for?Next 24h, next week to 2, next month, next 6 months" Could this be imlemented in the curent flow and depen...
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