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MYLE Portail Patient / Patient Portal

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Ability to remove the Emergency appointment button from the Portal - Appointments tab if a clinic is not giving any emergency appointments.

Users at L'INFIRMERIE FAMILIALE DE BOUCHERVILLE mentioned that they do not offer any emergency appointment in their clinic, all of their services are also configured without selecting this option. Yet, the button Emergency Appointment always appea...
Guest 11 months ago in MYLE Portail Patient / Patient Portal 0 Received

PORTAL - Visual modification of appointment booking process

Requested by: Dr. Jaron Easterbrook - threecedars Request: add a horizontal line between appointment types in the Portal OR (preferably) vertically align to the top of the page. Reason: With the “button” vertically centred next to the description ...
Guest 6 months ago in MYLE Portail Patient / Patient Portal 0 Received

Patient Portal - Allow patients to modify their demographic information themselves

– Affected user(s): Patients, MOAs – Task affected: Modifying a patient's demographic information on their portal account – Impact : Less calls made to the clinic – Current state Patients must call the clinic to have their informations modified
Guest 12 months ago in MYLE Portail Patient / Patient Portal 0 Received

Notifications when a patient doesn't open a document or communication on the patient portal

When a patient doesn't open a document or communication on the patient portal, he would receive a two notication to ask him to go to the portal patient. After two notifications, the doctor would receive a notification as well to make a follow up w...
Guest about 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Introduction message/alerts in Portal

Administration/Portal: In ADMINISTRATION tab, add a section where administrators will be able to create or modify an introduction message in red in the Portal (when a patient logs in or clicks on one of the two Appointment options) with an option ...
Guest about 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Revoke access to service in the Portal a few hours or minutes the availability

Administration/Portal:Add an option in the services to prevent access to certain appointments in the Portal as in the HUB so patients can't book an appointment 1 to 5min before the appointment Ex: 15min, 30min, 45min, 1h, 2h before the appointment
Guest about 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Posibility to see Password

Doctors (on MYLE) and patients (on the portal) would like to have the ability to see their password. Some patients have Dyslexia and need too see it. Like the little eye next to the password on banks website
Guest over 1 year ago in MYLE Portail Patient / Patient Portal 0 Received

Portal: Add a tool to send a message to all the active Portal accounts

Affected Users: Admins who need to share new information with patients who have a Portal account at their clinic Affected Task: Time required to send a message to all active Portal accounts Impact: The time it takes to send a group message to pati...
Guest 8 months ago in MYLE Portail Patient / Patient Portal 0 Received

Ability to hide clinician name in documents / messages shared on portal

– Affected user(s): All users with ability to communicate with patients over the portal and share documents / messages . – Task affected: Sharing documents on portal. – Impact : Privacy and personal information. – Current state Some patients are s...
Guest over 1 year ago in MYLE Portail Patient / Patient Portal 0 Received

ADMINISTRATION and PORTAL: Add option "unable appointments for patients with expired RAMQ card" in the section "Info in portal" of sites or in the parameters of the services under the "Available on the portal" option

Patients with an expired, non-renewed RAMQ card have the option of booking appointments via their portal, and this is problematic for the following reason: When a patient hasn't renewed their RAMQ, they usually have to pay for their consultation, ...
Guest 8 months ago in MYLE Portail Patient / Patient Portal 0 Received