Myle Customer Ideas Portal
ADD A NEW IDEA

MYLE Portail Patient / Patient Portal

Showing 73

Notifications when a patient doesn't open a document or communication on the patient portal

When a patient doesn't open a document or communication on the patient portal, he would receive a two notication to ask him to go to the portal patient. After two notifications, the doctor would receive a notification as well to make a follow up w...
Guest about 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Patient Portal - Allow patients to modify their demographic information themselves

– Affected user(s): Patients, MOAs – Task affected: Modifying a patient's demographic information on their portal account – Impact : Less calls made to the clinic – Current state Patients must call the clinic to have their informations modified
Guest about 1 year ago in MYLE Portail Patient / Patient Portal 0 Received

Introduction message/alerts in Portal

Administration/Portal: In ADMINISTRATION tab, add a section where administrators will be able to create or modify an introduction message in red in the Portal (when a patient logs in or clicks on one of the two Appointment options) with an option ...
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Revoke access to service in the Portal a few hours or minutes the availability

Administration/Portal:Add an option in the services to prevent access to certain appointments in the Portal as in the HUB so patients can't book an appointment 1 to 5min before the appointment Ex: 15min, 30min, 45min, 1h, 2h before the appointment
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

The no availability message when booking through the portal

When booking appointments through the portal, it would it better to have "currently no availability" instead of the entire week's dates marked as not available. The client has appointments that open every day online so people are not likely to go ...
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

PORTAL - Visual modification of appointment booking process

Requested by: Dr. Jaron Easterbrook - threecedars Request: add a horizontal line between appointment types in the Portal OR (preferably) vertically align to the top of the page. Reason: With the “button” vertically centred next to the description ...
Guest 7 months ago in MYLE Portail Patient / Patient Portal 0 Received

Patient Online booking: Allow clinic to set Reason for visit mandatory, optional, not asked

Affected user(s): Certain physicians want to make Reason for visit mandatory, others want it optional, others want it not required at all. Task affected: Publishing appointments online Impact: This impacts the physicians ability to prepare for a c...
Andréa McDougall about 3 years ago in MYLE Portail Patient / Patient Portal 1 In consideration - Pending Scope Review

Send portal notification to the email associated to the portal

Problem: Patient has an email in his file The clinic create a portal with another email not in the file When sending documents/messages through the portal, the patient will receive notification on the email on file and not on his portal email. Fix...
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 0 Rejected - Bug / Issue - Flagged to dev

Ability to hide clinician name in documents / messages shared on portal

– Affected user(s): All users with ability to communicate with patients over the portal and share documents / messages . – Task affected: Sharing documents on portal. – Impact : Privacy and personal information. – Current state Some patients are s...
Guest over 1 year ago in MYLE Portail Patient / Patient Portal 0 Received

ADMINISTRATION and PORTAL: Add option "unable appointments for patients with expired RAMQ card" in the section "Info in portal" of sites or in the parameters of the services under the "Available on the portal" option

Patients with an expired, non-renewed RAMQ card have the option of booking appointments via their portal, and this is problematic for the following reason: When a patient hasn't renewed their RAMQ, they usually have to pay for their consultation, ...
Guest 10 months ago in MYLE Portail Patient / Patient Portal 0 Received