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MYLE Portail Patient / Patient Portal

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PORTAL: Inform users if there's a Portal account with the same email address than the one in the patient file

User would like to have a red message next to the Portal icon in patient file if there's already a Portal account associated to the email address of the patient and the file is not linked. The user should know right from the start that an account ...
Guest about 1 year ago in MYLE Portail Patient / Patient Portal 0 Received

Online booking: hide/show appointment duration

They would prefer that the patient can't see the time allowed for their appointment when booking it online from the Portal. It happens that some patient insisit on spending the exact amount of time with th doctor even though he feels it is not nec...
Guest over 3 years ago in MYLE Mobile / MYLE Portail Patient / Patient Portal 0 Planned in Roadmap

Patient Portal: Easy Access by patients

Maxime: Adding a mobile app would remove the need to use a browser to access the portal and thus remove the issue of clients not finding the URL. Wesley Recommendation: if possible, encourage clients to have their own clinic website and publish li...
Guest over 3 years ago in MYLE Portail Patient / Patient Portal 0 Planned in Roadmap

Request an Appointment via the Portal

The idea is that in addition to sending a message to the portal, the physician can request the patient to book an appointment. This status would be tracked until the patient books the appointment through the portal, to ensure that important appoin...
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Clinic receiving a notification to confirm if the activation email for the patient portal has been delivered to the email inbox

When the activation email is sent by the clinic, the treating staff cannot know if the email has been delivered to the email inbox unless the patient mentioned it. The client would like to receive a message or notification to confirm that the emai...
Guest about 1 year ago in MYLE Portail Patient / Patient Portal 0 Received

Patient portal - Select multiple documents and send to patient portal

Make it possible to select several documents to send in a single transmission, rather than having to send a multitude of transmissions.
Guest about 1 year ago in MYLE Portail Patient / Patient Portal 0 Received

Disponibilities on the portal with no time frame

Mme. Hélène Lalumière would benefit from it since they have phone followups to do but not at the specific appointment time, so they would like to have those appointments not have a time slot.
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Ajouter un champ pour la carte de crédit au moment de la création d'un compte portail.

Une clinique se plaint que les patients les prennent pour un plan B, ils prennent des rendez-vous et les annulent sans raison valable et cela devient problématique. C'est Mme Caroline Mathieu de L'infirmerie Familiale de Boucherville INC qui m'a f...
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Segment the patient portal by site

Booking through the portal doesn't take into account the site so a patient can select the site easily.
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Clinic Site adress/# independant from portal for privacy esp Telemed services

Client wishes to edit what the patient sees when taking appointment online with her (Full Telemed clinic). Right now what shows in the portal, is whatever is in Admin>Site, as is the case for forms, prescription, consultation req etc. The optio...
Guest over 1 year ago in MYLE Portail Patient / Patient Portal 0 Received