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MYLE Portail Patient / Patient Portal

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Segment the patient portal by site

Booking through the portal doesn't take into account the site so a patient can select the site easily.
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Portal: ability to add a kid when self-creating a portal account

When a patient create a portal account (via a clinic website or mass email), there is no way to add a kid so the parent that needs an appointment for his kid will have to book the appointment under himself and bring the kid to the appointment. Tis...
Guest about 1 year ago in MYLE Portail Patient / Patient Portal 0 Received

Preserve Signature on document for Portal / FAX

– Affected user(s): Doctors / MOA / Nurses – Task affected: Sharing Signed documents Via portal / Fax – Impact : Reduce charge of signing document. – Current state User sign document multiple time
Guest over 1 year ago in MYLE Portail Patient / Patient Portal 0 Received

MYLE Patient Portal - Suggests the same appointment as the previous one

The portal suggests the same appointment as the previous one in the situation where the patient comes for recurring appointments.
Guest over 1 year ago in MYLE Portail Patient / Patient Portal 0 Received

Expiry date of RAMQ card - Ask before online booking

Before booking an appointment, clinics would like their patients to validate the expiry date of their health card. At best, having an expired card would block the booking of an appointment, but at least having this information would be useful. We ...
Guest about 3 years ago in MYLE Mobile / MYLE Portail Patient / Patient Portal 0 In consideration - Pending Scope Review

Simplifying Portal Account Creation

– Affected user(s): Potential patients. – Task affected: Patient Portal account creation. The client reports that there are too many fields to fill by the patients. The client wants to keep mandatory only the name and phone number. – Impact : The ...
Guest almost 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Ability to complete questionnaires directly on the patient portal

Mrs. Carsley from "axiophysion" would like to be able to send fillable questionnaires directly to the patient portal for more security.They're doing it outside of MYLE for now, and they're worried about data security.
Guest almost 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Portal: Different display for appointments depending on the status of the appointment.

Showing the status of an appointment in the portal Or Possibility to remove displayed information of the appointments if the appointment is not confirmed yet.
Guest almost 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Show patient's name in messages in the portal instead of the sender's name

Currently, we send out pre-appointment forms to patients. Many patients call us to mention that the document is not addressed to them. We have done a test and indeed when a communication is sent to the patient in the portal, the name of the sender...
Guest almost 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Ability to see available ranges in a third party app before paying

Mrs. Caroline Mathieu of "infirmeriefamiliale" says that Her clinic uses "STRIPE" to take payments from patients who want to book appointments through the portal. The problem is that patients can't see the available ranges before paying. They...
Guest about 2 years ago in MYLE Portail Patient / Patient Portal 0 Received