Often times, the MOAs or booking staff need to see different kind of pop-up information than the physicians.
Example: A patient needs longer appointments or only wants to be booked with certain providers. = The MOAs need to see this because they are booking the patient, but the physician does not need this to pop up every time they open the patient's chart.
Example 2: The patient needs a certain medication reviewed/refilled on their next appointment, or the physician has another note they want to add to bring up with the patient next visit. = The Physicians need to see this, but it's not relevant for the MOAs because they are not going to be the ones speaking wit that patient.
Being able to choose which kind of staff can see a pop up would be more efficient for the clinics.