– Affected user(s): médecins, d'infirmières, administrateurs
– Task affected: In Notes and Rx renewal
– Impact : Users are able to forget to fax a prescription, impacting patient care.
– Current state: They are returning to the patient file as needed
– Competition consideration: Unknown
From the requester:
I observe that every day the secretaries tell me to return the Rx faxes that have not been received by the pharmacy. Often I see that they're in the file and sometimes I also see that they're in the portfolio fax and sometimes they're not. So I'd recommend setting up a way of not being able to close the note if an Rx hasn't been faxed, or a reminder message to fax the Rx when closing the note. This way, we avoid duplicating work and having to reopen the note on subsequent days.