– Affected user(s): clinic staff / MOAs / Secretaries
– Task affected: In the Calendar when you open an appointment that is already booked in the Upcoming Appointment section only 1 appointment is shown, regardless of how many are booked.
– Impact : When patient have bookings with multiple doctors at the clinic for the same day, sometimes appointments are missed because the other appointments are not readily apparent from the Calendar.
– Current state: In MYLE, when accessing an appointment in the Calendar, only one appointment is shown in the Upcoming Appointment section
– Competition consideration: Unknown