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Soutient administratif / MOA

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Possibility to modify a correspondence

Sometimes, an error can occur when logging in a correspondence (in patient file, in correspondence tab). MOA's would like to be able to correct an error. Presently, no correction is possible
Guest about 23 hours ago in Soutient administratif / MOA 0 Received

Add a filter option to display patient's email in the calendar

Affected user(s): MOAs Task affected: viewing providers calendar in MYLE Impact: It would allow users to contact patient more easily. Current state: There is only a filter to display the phone number of the patient, and users need to click on the ...
Guest 4 days ago in Soutient administratif / MOA 0 Received

Deactivated files report/list ability to retrieve all deactivated files or have a filter for all deactivated file in MYLE Analytic/reporting tab

Mme. Jade Mckenzie-Fontaine418-962-0222 #2246 jade.mckenzie@conseil.itum.qc.ca CENTRE DE SANTÉ DE UASHAT MAK MANI-UTENAM Requête SF 00292486
Guest 14 days ago in Soutient administratif / MOA 0 Received

Include Cancelled appointment when printing the day's calendar from the calendar tab.

When printing the day's calendar of a Dr., there is no way to include the cancelled appointment. Would like to have this ability, the reporting tab is not a viable option for them as it isn't real-time synching. Mme. Nathalie Grenier418-833-5750 #...
Guest 14 days ago in Soutient administratif / MOA 0 Received

MYLE Analytiques: Possibilité de filtrer la liste détaillée des rendez-vous par l'heure à laquelle le rendez-vous a eu lieu.

Mme Chantal Dumulon aimerait pouvoir produire un rapport qui lui permettrait de voir combien de rendez-vous ont eu lieu à l'extérieur des heures d'ouverture normales de la clinique.
Guest 18 days ago in Soutient administratif / MOA 0 Received

Users would like to have the ability to add their own descriptions in the dropdown menu of the Description field when they scan a document into MYLE.

This would allow them to personalize their use of MYLE and better tailor the documentation to their workflow.
Guest 2 months ago in Soutient administratif / MOA 0 Received

[Outbound Fax] Cover Sheet - Possibility to send the cover sheet as a request with no attached document

Affected user(s): Primarily administrative staff and physicians who need to request information from external offices. This is a recurring need for many users across various practices. Task affected: This issue arises during the workflow of commun...
Guest 4 months ago in Soutient administratif / MOA 1 Received

ADMINISTRATION: Add an option to copy an existing profile (including services, forms, clickable texts, etc.) when creating a new user account.

Affected User(s): Administrators Task Affected: Creating a new user account in MYLE with the same permissions, services, and tools as an existing user. Impact: Increased time and effort required to create and configure new accounts manually. Curre...
Guest 3 months ago in Soutient administratif / MOA 0 Received

ADMINISTRATION: Add additional publication timing options for schedules for "Publish full day (planned)": 6 Hours and 12 Hours before the start of the day.

Affected Users: Admins Task Affected: Publishing availabilities closer to the start of the day Impact: Some services are currently published too far in advance, leading to slots appearing as unavailable when demand actually occurs closer to the sa...
Guest 4 months ago in Soutient administratif / MOA 0 Received

ADMINISTRATION / CALENDAR: Add an option, when modifying a service in Services / Combos, to push those changes to the service instances already published in schedules. This would allow users to avoid having to manually update each schedule individually when an immediate change is required.

Affected Users: Administrators Task Affected: Updating schedules in MYLE after modifying a service in ADMINISTRATION. Impact: Significant time required to manually update each schedule individually. Current State: When the parameters of a service ...
Guest about 1 month ago in Soutient administratif / MOA 0 Received