Affected user(s): Healthcare professionals, including doctors, nurses, administrators, and possibly office staff who utilize MYLE.
Task Affected: The absence of this information impacts workflow and is time-consuming, as users have to make multiple calls to access this information. (Users claim that this option was integrated in Kinlogix.)
Impact: Time-saving, which affects overall efficiency and productivity for users relying on the affected information.
Current state: Users are a bit disappointed, experiencing delays, and finding it time-consuming not to have this information included.