– Affected user(s): Mainly doctors
– Task affected: During the appointment + when a new patient came in for an appointment
– Impact : When they are in consultation, the doctors do not know that there will be another patient for a walk-in appointment, so they take their time during the consultation. They do not always refresh their calendar tab to check if a new patient has come in for a walk-in appointment. This is frustrating for doctors.
– Current state They mustn't forget to refresh the Calendar tab
They would like to be notified with a little pop up in Myle or a ringtone notifying that there is a new patient waiting in "salle d'attente" for a walk in appointment.