– Affected user(s): Cassandra Girard from https://psc-mihawoso.medfarsolutions.com/, but might be limiting to all sites that use patient groups.
– Task affected: Creating patient groups for appointments.
– Impact : The clinic's group appointments are publicly available and often exceed 25 participants; this complicates the office staff's workflow as multiple groups have to be created, and secretaries have to jump between groups to consolidate the patient information for all attendees.
– Current state : Currently, the clinic is forced to use multiple groups for the same event.
– Competition consideration: N/A