Affected user(s):
All users who need to fax forms to multiple departments with same fax number
– Task affected:
Faxing forms to departments that share the same fax number
– Impact:
Users are currently limited to assigning only one title per fax number, which results in long and cumbersome titles that include multiple departments.
– Current state:
The system does not allow multiple entries for the same fax number, forcing users to create a single, lengthy title that encompasses all relevant departments.