– Affected user(s): Requested by Qais Khedri, but would benefit every provider using telehealth.
– Task affected: Teleconsultations with patients.
– Impact : With telehealth offering the possibility to work remotely or on the go, the provider's context might not always be ideal to provide a proper experience to the patient (poor lighting, busy background, etc)
– Current state : It is currently not possible to blur the background, adjust lighting, etc
– Competition consideration: TELUS's telehealth solution has these options if I recall correctly