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Myle Customer Ideas Portal
Status Received
Created by Guest
Created on Oct 24, 2024

Add a notice to the portal creation form reminding patients to enter their name exactly as it appears on their health card

– Affected user(s): All staff, especially receptionists, need to address the errors.

– Task affected: When patients create their own portals, this notice can help reduce mistakes and save time for reception staff.

– Impact : Patients are making many mistakes, which is slowing down the reception staff.

– Current state : Currently, patients fill out the portal form with names that differ from those on their health cards.

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