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Myle Customer Ideas Portal
Status Received
Created by Guest
Created on Oct 28, 2024

Modify the SMS notification to advise patients to not reply

– Affected user(s): All MYLE users.

– Task affected: The patients reply by text to the received notification text to cancel their appointments.

– Impact : The patients sometimes reply to the notification text to cancel their appointments without realizing it's not the appropriate way to cancel.

– Current state No alternative.

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