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Myle Customer Ideas Portal
Status Received
Created by Guest
Created on Feb 13, 2025

No cancelation notification when appointment provider is changed

For clinics, sometimes they change the provider for an appointment for a patient e.g.: one nurse is sick, an other one is gonna see patient, MOA change appointment in calendar. Patient is receiving a cancelation notification but no notifications for the new appointment. Creates a lot of calls and no show to the appointments that has been changed

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