Communications - Ability to freely create subfolders to organize your inbox

Affected user(s):

• This is reported by Vicky Tremblay from levislesrivieres.medfarsolutions.com

• Implementing this would improve the communications tab for all users

Task affected:

• This improvement targets communications management and organization

Impact:

• The inbox is heavily used in all environments by all users

• Allowing for sorting by subfolders and users to organize their inbox as they see fit would allow for them to have quicker and cleaner access to communications following their own organization system.

Current state:

• The user simply handles tasks and communications in general as a big mass in their inbox.

Competition consideration:

• Medesync over at TELUS Health offers the possibility to create subfolders in the inbox as desired by the user