Affected Users:
Users responsible for handling faxes, particularly those who need to send or return them.
Task Affected:
Number of clicks required to send or return a fax with a cover sheet.
Impact:
Increased time and effort needed to complete the task.
Current State:
Users must manually select the option to use the customizable fax cover sheet each time.
Suggested Improvement:
Add an option in Settings to set the customizable fax cover sheet as the default in the Patients, Documents, and Rx Renewals sections.
Competition Consideration:
N/A