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Myle Customer Ideas Portal
Status Received
Created by Guest
Created on Jun 8, 2025

DSQ: Allow re-importing of a medication if it has been updated or modified in DSQ, ensuring the most current information is always available.

Affected User(s):
Users who access the DSQ database from MYLE and retrieve prescriptions from the patient’s medication database.

Task Affected:
Keeping patient files up to date with accurate and current prescription information.

Impact:
When medications are modified by a pharmacist or another healthcare professional, those changes are not reflected in the system. This can result in outdated or incorrect information being used for patient care.

Current State:
Once a medication has been imported into the patient file, the system prevents re-importing it—even if changes have occurred. As a workaround, users must manually switch between the DSQ and MYLE to update the patient's active medication, increasing the risk of oversight and adding unnecessary steps.

Competition Consideration:
N/A

  • Attach files
  • Guest
    Aug 26, 2026

    same issue, cannot update prescription or import new information, and import directly latest info in MYLE automatically

    Mme. Pascale GAGNON
    (418) 725-7261
    pascale.gagnon2@sante.quebec
    GMF DE LA MITIS

    Requête SF 00369170
  • Guest
    May 12, 2026

    same issue, cannot update prescription or import new information, and import directly latest info in MYLE automatically

    Mme. Tara Carrière
    (819) 282-7090
    tara.carriere@ssss.gouv.qc.ca
    Clinique Médigo Inc. (Super Clinique Hull)

    Requête SF 00345579
  • Guest
    Apr 2, 2026

    Dr Serge Dumont de la clinique : https://cmsu.medfarsolutions.com/ nous a rapporté une situation similaire concernant les tests de selles.

    Lorsqu’un résultat partiel est importé, il n’est ensuite plus possible d’importer la version complète du résultat. Il souhaiterait pouvoir effectuer plusieurs importations d’un même résultat provenant du DSQ.

    En effet, il arrive que la version initialement importée dans MYLE ne soit pas à jour, ce qui nécessite de pouvoir réimporter la version complète une fois celle-ci disponible.

    Une demande d’amélioration est donc souhaitée afin de permettre la réimportation des résultats au besoin.

  • Guest
    Feb 27, 2026

    same issue, cannot update prescription or import new information, and import directly latest info in MYLE automatically

    Mme. Mariam Ghabbour
    (450) 632-1630
    mariamghabbour1@gmail.com
    GMF SAINT-CONSTANT (CLINIQUE MÉDICALE SAINT-CONSTANT DE LA GARE)

    Requête SF 00328887

  • Guest
    Feb 12, 2026

    ***** CLINIQUE LACROIX ****

    Exact same request but for RESULTS instead of Medication, currently if there is a revision of a result, there is no way to re-import it into MYLE, have to manually download/re-upload it.

    Mme. Vicky Lacasse // Nathalie Bolduc 
    (514) 437-8911 x1034 // (514) 437-8911 x1034
    vlacasse@cliniqueslacroix.ca
    nbolduc@cliniqueslacroix.ca

    LACROIX LABO PRIVÉ INC.
    Requête SF 00325782
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