Affected user(s):
Primarily doctors
Task affected:
Doctors sometimes receive multiple results with the same description. To make them easier to distinguish, they add details manually. However, these added details do not appear under the print icon. Only the original description is shown, making it difficult to identify the correct result without opening it.
Impact:
Additional clicks are required to open and view each result before printing or faxing.
This leads to inefficient workflows and increases the risk of sending the wrong result.
Current state:
Users must click on each individual result that has the same description to identify the correct one before taking action (e.g., printing, faxing).