Auto-Close Outstanding Items When Deactivating a Patient Chart

Affected user(s):
Administrative staff and clinicians. Affects multiple users across different environments.

Task affected:
Deactivating a patient chart in MYLE.

Impact:
Outstanding items (tasks, recalls, appointments, prescriptions) remain active after deactivation, leading to errors and uncomfortable situations (e.g., contacting deceased patients).
Manual cleanup is time-consuming and not scalable.

Current state:
Users must manually close all outstanding items after chart deactivation.

Competition consideration:
Not specified.