Follow-Up list – add “Specialist Name” column and allow column customization

Affected user(s):

• Primarily physicians and clinical staff managing patient consults and follow-ups.

• Reported by Dr. Kim Rutherford (Spectrum), but beneficial for all MYLE users who handle multiple referrals per patient.

Task affected:

• Involves reviewing the Follow-Up list on a patient’s chart to manage and track ongoing consults.

• Currently, users must open each consult individually to identify the specialist involved.

Impact:

• Frequency: This list is referenced multiple times per day for nearly every patient encounter.

• Time impact: Each extra click to view specialist details adds seconds per patient, accumulating to significant lost time in high-volume practices.

• Overall impact:

  • The lack of a “Specialist Name” column causes inefficiency and confusion, especially when multiple referrals exist for the same specialty.

  • A more readable, customizable Follow-Up list would improve chart clarity and reduce navigation time.

Current state:

• The Follow-Up list displays limited information (e.g., type, date, status).

• The specialist name is hidden and only viewable upon opening the individual consult.

• The “Due Date” column is often unused, as specialist response times depend on external factors.

Proposed solution:

• Add a “Specialist Name” column to the Follow-Up list for at-a-glance visibility.

• Allow users to customize visible columns, e.g., hide “Due Date”.

• Ensure the updated layout remains clear and responsive for charts with multiple consult entries.