Pre-visit questionnaires: Users would like to have visual indicator in the appointments, visible from the calendar, that would let them know if the questionnaire has been completed by the patient or not.

Mr Dany Miliziano explains that they sometimes patients who haven't filled out the questionnaire are sent to see the doctor. When they realize that the questionnaire hasn't been filled out, they have to send the patient back to the reception. He says that if they had a visual indicator in the appointment, letting the staff know, in one glance, if the pre-visit questionnaire has been submitted by the patient or not, minimizing the risk of error.