MYLE Kiosk - Put patients in Waiting Room as soon as they scan their health card

Affected user(s):

• Patients

Task affected:

• Registering at the clinic for an appointment

Impact:

• Would prevent patients from waiting for hours while the staff thinks they're not even there

Current state:

• Some patients scan their card, hear the beep and think that the registration process is done so they go to the waiting room. The staff has no way to know they're at the clinic so they mark the appointment as late or no-show