– Affected user(s): Clinic administrators, doctors, nurses, patients, office staff.
– Task affected: The client would like the list of recipients in the tasks module, under the heading To:, to be in alphabetical order. (Or alternatively, the user who has taken ownership of the task should be highlighted).
– Impact : The client wants to improve the use of tasks.
– Current state : The customer has to scroll through the list of recipients one by one to find the one who has taken ownership of the task.