Affected user(s):
Users responsible for creating new patient files who need to add a patient’s Identifier 1 and/or another identifier that is not a health card number using the “–” option in the Health Card section.
Task affected:
Time required to add this information to a patient file after it has been created.
Impact:
An increased number of clicks to add this information after file creation, as well as the risk that users may forget to add it to the patient file.
Current state:
When creating a patient file, users do not have the option to add the patient’s Identifier 1 or to select the “–” option in the Health Card section. As a result, users must complete the file first and then navigate to the Identifiers section to add identifiers such as a private insurance number or UIC number.
Competition consideration:
N/A